At Fintiq, your privacy is a top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services, website, and mobile application. By accessing Fintiq, you agree to the practices described below.

Information We Collect

We collect information to provide better services and enhance your experience. This includes personal data such as your name, email address, phone number, date of birth, and financial details like bank account numbers or investment portfolios. We may also collect non-personal information such as device type, browser, IP address, and usage data.

How We Use Your Information

Your information is used to operate, improve, and personalize our services. We use it to verify your identity, manage your account, facilitate financial transactions, provide customer support, send important updates, and conduct analytics to better understand user behavior. We may also use your information to comply with legal obligations and prevent fraud.

Data Sharing and Disclosure

Fintiq does not sell your personal information. We may share your data with trusted partners, such as financial institutions or service providers, only to the extent necessary to deliver our services. In some cases, we may disclose information if required by law, regulation, legal process, or to protect the rights and safety of Fintiq, our users, or the public.

Data Security

We implement strict security measures to protect your personal and financial information. These include encryption, secure servers, firewalls, and multi-factor authentication. However, no system can be completely secure, so we encourage you to protect your account credentials and notify us immediately of any suspicious activity.

Your Privacy Rights

You have the right to access, update, or delete your personal information. Depending on your location, you may also have rights under data protection laws such as GDPR or CCPA. To exercise your rights or request more information, please contact us at privacy@fintiq.com.

Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes. When your data is no longer needed, we securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in technology, law, or our practices. We will notify you of significant updates through email or within the platform. Please review this page regularly to stay informed.

Contact Us

If you have questions, concerns, or requests related to your privacy or this policy, please contact us at: support@fintiq.com